Newzoo Analyst Says Epic Games Store Overhaul May Already Be Too Little Too Late to Challenge Steam
By CriticalPixel ·
The Epic Games Store overhaul that Epic has spent all year teasing - faster launcher, redesigned storefront, personalized recommendations, faster patch note surfacing, smarter categories - may not be enough to claw real market share back from Steam. That is the blunt take from Newzoo director of market intelligence Emmanuel Rosier, who spoke to PC Gamer and said flat out, "I do not see how they can recover at this point." It is the kind of quote that does not really need a translator: Steam's grip on PC game purchasing is so entrenched that Epic's free game giveaways, the one weapon that has actually pulled some players through the door, often end up boosting Steam sales of the same title rather than converting anyone to a launcher they keep coming back to.
Steam's gravity is the actual problem
Rosier's argument centers on something anyone who has ever watched a friend redeem an EGS freebie can attest to: most players log in, claim the game, and never open the launcher again. "The Epic Games Store, they get players by giving free games, but people just go, they log in, they get the free games, they do not even play them. You know, it is almost like collecting games rather than actually playing them." He is not wrong. Epic's free game program has handed out thousands of dollars worth of software to users who keep one Steam library tidy, one back catalog on GOG, and treat the Epic launcher like an email inbox they check once and forget. The redesign will make the inbox prettier, but it does not solve the basic ergonomics problem of fragmenting your collection across four launchers, four friends lists, four overlay stacks.
The trade press has covered the redesign with the usual dutiful bullet list - faster storefront, smarter categories, easier access to patch notes - but the deeper question is whether any of that changes the calculus. Rosier is firm: "The challenge I think Epic is facing is that they try to win everywhere in the past few years. They try to win against Steam, they try to win against Apple, against Google Play, and probably they run out of steam on where they cannot fight all these battles at the same time." That is a sharp read of the situation. Apple and Google are not PC storefronts, but Epic's legal war with both has consumed enormous capital and goodwill, and the storefront overhaul has had to compete with that attention drain for internal resources.
Where the analyst gives Epic credit
The picture is not all bad for Epic. Rosier was considerably more upbeat about Epic as a developer than as a storefront operator, and pointed to renewed focus on Fortnite as the rare bright spot in the company's public portfolio. He highlighted the growing roster of crossover cosmetics in the current season - Sonic the Hedgehog, Pac-Man, Kingdom Hearts' Sora, Persona 5's Joker - as evidence that the team is putting real thought into keeping Fortnite's cultural weight intact while the launcher fight bleeds resources elsewhere. "You can see they put a lot of thought in Fortnite right now. They are doing everything they can, and I think it is working better when you look at the state of Fortnite today compared to six months or one year ago." That is a fair call. Fortnite remains one of the few cross-platform live games with genuine cultural momentum, and a season that mashes Pac-Man and Sora into the same battle pass is doing real work.
There is also a hardware angle worth flagging. Earlier this year, Epic Games' Steve Allison said Xbox had welcomed the idea of including Epic's storefront on its hardware, telling press "we are going to be there, like, on day one." If that actually ships at Xbox hardware launch, Epic gets a free foot in the door on a major new platform without having to convert a single Steam loyalist. The question is whether Microsoft follows through, and whether the storefront-on-Xbox pitch can overcome the friction of asking players to manage yet another library when their PC library already spans three launchers and counting.
What this means for the rest of us
Here is the uncomfortable truth Newzoo is pointing at: Steam has become inevitable, and inevitability is a moat that no redesign can simply out-engineer. Players have years of wishlists, friend graphs, workshop subscriptions, controller configs, cloud saves, mod lists, family sharing, and review history baked into one place. Steam did not win by being the best launcher - it won by being the place where everything you do with PC games ends up happening anyway. Epic's overhaul can be faster, cleaner, more personalized, and it still ships into a world where most PC players would have to actively migrate off Steam to make EGS their primary storefront, and nobody does that for a cleaner UI.
The criticalPixel take is that the storefront overhaul is a necessary move that was always going to land in the too-late window. Epic should still ship it. A better EGS is better for everybody, even if it never unseats Steam, because competitive pressure is the only thing that has ever kept Steam honest on fees, sales cadence, and discovery. But anyone waiting for EGS to seriously challenge Steam as a marketplace should probably let that expectation go. The real Epic fight is on mobile, in courtrooms, and inside Fortnite seasons. The PC storefront has become a long, slow holding action - and holding actions do not win wars, they just buy time.